This page explains the method behind the site, so you can judge whether to trust a recommendation and see where the limits are.
The six criteria we actually weigh
| Withdrawal reliability | Whether the stated pending window is realistic and whether withdrawals to the same rail actually complete. This carries the most weight |
| Payment rail coverage | Which deposit and withdrawal methods exist, and whether the same rail works both ways |
| Terms clarity | Whether the withdrawal window, verification trigger and bonus clauses are stated in plain language in a place a reader can find |
| Game supplier mix | Which studios supply the catalogue, since published game maths comes from them rather than the operator |
| Licence and escalation | Which regulator licenses the operator and whether there is a complaints route beyond live chat |
| Support responsiveness | Whether support answers a specific question with an answer rather than a template |
Notice what is not on the list: bonus size, game count, and how modern the site looks. Those three are easy to manufacture and tell you almost nothing about whether your money comes back.
How we check a payout claim
We start with the operator’s own terms, because a stated pending window is the only figure that means anything. If the terms give a number, we use it and say it may differ in practice. If the terms give no number, we write that the window is at the operator’s discretion, which is itself the answer.
We do not repeat a “fast payouts” claim from a homepage as though it were a measurement. And where independent reviews disagree with each other or with the operator, we report the range and say which sources disagree, rather than choosing one number because it reads better.
Why some fields are blank
A blank is deliberate. Where we cannot verify a figure against a current primary source, we leave it out rather than filling it with something plausible. This is why you will find pages on this site that describe what to look for in a cashier instead of quoting a specific bonus percentage.
The reason is practical: those numbers change weekly, and a site that quotes them confidently is a site that will be wrong within a month. Being right eventually beats sounding precise now.
What we do not do
- We do not rank operators by what they pay us. Commission rates are not an input.
- We do not publish a score out of ten, because a single number hides the criteria that actually differ between sites.
- We do not claim to have played on accounts we have not opened.
- We do not accept payment to remove or soften a criticism.
Editorial independence and disclosure
Affiliate links appear on commercial pages and are disclosed before the first link. The commercial pages are the ones about payments, bonuses, deposits and apps. The legality, responsible gambling and about pages carry no affiliate links.
If a page has no commercial angle, we do not manufacture one to attach a link to it.
Updates
When an operator changes its terms, the relevant page is corrected rather than quietly left standing. When a regulator updates its blocked list, the legality page reflects it. If you spot something stale, the contact route on our about page reaches us.
Compliance
18+. This site is information, not advice, and it is not a substitute for financial or legal advice. Online casino gaming is prohibited for Australian residents unless the operator holds an Australian licence, and the legality page explains what that means for you.
Gambling Helpline 1800 858 858 is free and open 24 hours. BetStop excludes you from every licensed provider in Australia.